The long-anticipated virtual asset exchange TWEX, backed by Taiwan Mobile, is set to officially launch on May 22, 2025. As Taiwan’s first cryptocurrency trading platform launched by a telecommunications provider, TWEX marks a significant milestone in the convergence of digital finance and mainstream telecom infrastructure. Operated by Fusion Digital Technology, a wholly-owned subsidiary of Taiwan Mobile, the platform is currently in a closed beta phase, available exclusively to invited users.
This article explores how to register on TWEX, the company’s background, its leadership team, and what sets it apart in the evolving digital asset landscape—all while integrating essential insights for users interested in secure, compliant crypto trading in Taiwan.
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How to Register on TWEX
Signing up for TWEX is designed to be seamless for existing Taiwan Mobile customers, leveraging the telecom giant’s secure authentication systems. However, eligibility is currently limited to ensure regulatory compliance and platform stability during the initial rollout.
Eligibility Requirements
To register, users must meet the following criteria:
- Hold a valid Republic of China (Taiwan) national ID
- Possess an active Taiwan Mobile phone number
- Have a local Taiwanese bank account
Notably, each email address can only be used to register one account, reinforcing identity integrity and preventing misuse.
Step-by-Step Registration Process
- Open the Taiwan Mobile app and navigate to:
Smart Finance → Taiwan Mobile Virtual Asset Exchange - Enter your registered mobile number
- Verify via SMS One-Time Password (OTP)
(Users on Taiwan Mobile’s network may bypass this step automatically) - Create a password (8–16 characters, alphanumeric only)
- Agree to service terms and privacy policies
- Provide an email address and complete OTP verification
- Finalize registration and begin identity verification
At this stage, users must submit a photo of their national ID and complete a live facial verification process to confirm identity.
After submission, the account undergoes a manual review process that typically takes 5 to 7 business days. During this period, users can begin linking their bank accounts for future funding.
Funding Your TWEX Account
Once verified, users can deposit funds using:
- Online banking transfers
- ATM transfers
In-person bank counter transfers are not supported. The maximum single deposit limit is NT$1.5 million, aligning with anti-money laundering (AML) guidelines.
Currently, TWEX supports trading in Bitcoin (BTC) and Ethereum (ETH) using New Taiwan Dollar (TWD) as the sole fiat currency. Notably, the platform does not yet allow:
- External cryptocurrency deposits or withdrawals
- Cross-cryptocurrency swaps or conversions
- Trading of altcoins beyond BTC and ETH
These restrictions reflect a cautious, compliance-first approach—common among newly launched regulated exchanges in Asia.
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About Fusion Digital Technology and TWEX
Fusion Digital Technology Co., Ltd. was established in October 2022 as a strategic move by Taiwan Mobile to enter the growing digital asset economy. As a licensed virtual asset service provider, the company operates under strict financial regulations, aiming to bring institutional-grade security and transparency to retail investors.
Core Business Focus
- Virtual asset trading (BTC, ETH)
- Fiat-to-crypto onboarding via TWD
- KYC/AML-compliant user verification
- Financial technology integration with telecom infrastructure
By combining Taiwan Mobile’s vast customer base—over 10 million subscribers—with secure digital identity tools, TWEX aims to lower barriers to crypto adoption while maintaining regulatory adherence.
Leadership Team
Lin Chih-Chen – Chairman
Lin is also the CEO of Taiwan Mobile and founder of AppWorks, one of Southeast Asia’s most influential startup accelerators and venture capital firms. Since launching AppWorks in 2009, he has backed over 500 startups across the region, making him a key figure in Asia’s tech innovation ecosystem. His involvement signals a strong commitment to blending Web3 innovation with traditional telecom services.
Han Kun-Chu – CEO of TWEX
Han brings extensive experience from both traditional finance and digital payments sectors. His prior roles include:
- Manager at SinoPac Commercial Bank and CTBC Bank
- General Manager at Pay2Go (a leading payment gateway)
- Deputy General Manager at PChome Online
- Chief Operating Officer at Pi Wallet
This blend of banking, e-commerce, and fintech leadership positions TWEX at the intersection of regulated finance and next-generation digital services.
Why TWEX Matters in Taiwan’s Crypto Landscape
The launch of TWEX represents more than just another exchange—it reflects a broader trend of mainstream institutions embracing blockchain technology under regulated frameworks. Unlike decentralized platforms or overseas exchanges, TWEX offers:
- Localized customer support in Mandarin
- Direct integration with domestic banking systems
- Compliance with Taiwan’s Financial Supervisory Commission (FSC) guidelines
- Use of trusted telecom-based identity verification
For many Taiwanese users wary of offshore platforms with unclear legal status, TWEX provides a regulated, transparent alternative for entering the crypto market.
Moreover, its phased rollout—starting with BTC and ETH—suggests a long-term roadmap that may eventually include tokenized assets, stablecoins, or even NFT services integrated with mobile ID systems.
Frequently Asked Questions (FAQ)
Q: Is TWEX open to all Taiwan residents?
A: Currently, only Taiwan Mobile subscribers with a national ID can register. The platform is gradually expanding access through an invite-only model during its initial phase.
Q: Can I withdraw cryptocurrency from TWEX to external wallets?
A: No. As of launch, external crypto transfers are disabled. Users can only buy BTC and ETH using TWD and store them within their TWEX account. This restriction may change after further regulatory approvals.
Q: What cryptocurrencies does TWEX support?
A: At launch, only Bitcoin (BTC) and Ethereum (ETH) are available for trading against New Taiwan Dollar (TWD). No other coins or trading pairs are supported yet.
Q: How long does identity verification take?
A: After submitting your ID and completing facial recognition, expect a 5–7 business day review period due to manual checks for compliance purposes.
Q: Is my money safe on TWEX?
A: Yes. As a subsidiary of Taiwan Mobile operating under financial regulations, TWEX implements strict security protocols including cold storage for assets, two-factor authentication, and real-time transaction monitoring to protect user funds.
Q: Can I use banks other than those partnered with TWEX?
A: You can link any Taiwanese bank account that supports online or ATM transfers. There's no requirement to use specific banks—funding works through standard interbank transfer methods.
Final Thoughts: A New Era of Telecom-Backed Crypto Access
TWEX’s debut on May 22, 2025, isn’t just a product launch—it’s a signal that digital assets are becoming part of everyday financial life in Taiwan. With strong leadership, regulatory alignment, and the backing of one of the island’s largest telecom providers, TWEX is poised to become a trusted gateway for millions of users exploring cryptocurrency for the first time.
While current functionality is intentionally limited, these constraints reflect a focus on security and compliance—qualities that will likely earn user trust over time. As regulations evolve and demand grows, expect TWEX to expand its offerings in line with market needs.
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For now, if you're a Taiwan Mobile customer looking for a safe, local way to buy Bitcoin or Ethereum, TWEX could be your most accessible entry point into the world of digital assets—backed by infrastructure you already use every day.