Depositing cryptocurrency from external exchanges or non-custodial wallets to your OKX account requires accurate information—specifically, a correct deposit address and, in some cases, a tag, note, or memo. These details ensure your funds are credited properly and without delay. This guide walks you through exactly where and how to find your deposit address and any required tag or note on both the OKX mobile app and website.
Whether you're new to crypto trading or expanding your portfolio across platforms, understanding this process is essential. Let’s explore step-by-step instructions for both access points, along with best practices to avoid common mistakes.
Core Keywords
- Deposit address
- Tag/memo/note
- Cryptocurrency deposit
- OKX wallet
- Blockchain network
- Fund transfer
- Crypto security
How to Find Your Deposit Address and Tag in the OKX App
The OKX mobile application offers a seamless experience for managing your digital assets. Follow these steps to locate your deposit details:
Step 1: Open the App and Select "Deposit Cryptocurrency"
Launch the OKX app and navigate to the Deposit Cryptocurrency option. This is typically found on the main dashboard under the "Assets" or "Wallet" section.
Step 2: Choose Your Cryptocurrency and Deposit Network
Select the cryptocurrency you wish to deposit (e.g., XRP, XLM, or BNB). After choosing the coin, pick the appropriate deposit network (such as ERC-20, BEP-20, TRC-20, etc.).
⚠️ Important: Always match the withdrawal network on the sending platform with the deposit network selected here. Mismatched networks can result in permanent fund loss.
Step 3: View Your Deposit Address and Tag (If Required)
Once you've made your selections, you’ll see two key fields:
- Deposit Address: A unique string of characters representing your receiving address.
- Tag / Memo / Note: Appears only for certain cryptocurrencies like XRP, XLM, or EOS. This identifier ensures your deposit is credited to the correct sub-account.
👉 Get instant access to secure deposit addresses with real-time network verification.
A Deposit Reminder may appear if a tag is required. Read and confirm it before proceeding—this ensures you understand the risks of incorrect transfers.
Step 4: Copy or Share Your Details
Use the Copy button to instantly save your address and tag (if applicable) to your clipboard. Alternatively, tap Share to send the details via messaging apps or email—ideal when coordinating with others.
How to Locate Deposit Information on the OKX Website
For users who prefer desktop access, OKX provides an equally intuitive web interface.
Step 1: Log In and Navigate to "Assets"
Sign in to your account at okx.com, go to the Assets section, and select Deposit.
Step 2: Select Cryptocurrency and Network
Just like in the app, choose the cryptocurrency you’re depositing and confirm the correct blockchain network. For example:
- Use TRC-20 for USDT deposits if sending from a Tron-based wallet.
- Use BEP-20 when transferring BNB Smart Chain tokens.
Step 3: Retrieve Your Deposit Address and Memo
You’ll be shown:
- The Deposit Address
- A Tag / Memo / Note field (if applicable)
Again, if a memo is required, a Deposit Reminder will prompt you to review and acknowledge critical instructions before copying your details.
🔐 Pro Tip: Never reuse old addresses unless confirmed active by OKX. Some coins use dynamic addresses for enhanced security.
👉 Ensure fast, secure deposits with OKX’s multi-layer verification system.
Frequently Asked Questions (FAQ)
Q1: What is a deposit tag, memo, or note?
A tag, also known as a memo or note, is an additional identifier used by certain blockchains (like Ripple/XRP or Stellar/XLM) to direct funds to the correct user within a shared wallet address. Without it, your deposit may not be credited—or worse, lost permanently.
Q2: Do all cryptocurrencies require a tag?
No. Only specific coins such as XRP, XLM, EOS, and some stablecoin networks require a tag/memo. If the field doesn’t appear during setup, you only need to provide the deposit address.
Q3: Can I lose my funds if I send them without a memo?
Yes. If a memo is required and you omit it during transfer, the receiving exchange may not recognize the transaction. While some platforms offer recovery options, there’s no guarantee—always double-check requirements before sending.
Q4: Is my deposit address permanent?
Not always. While Bitcoin and Ethereum addresses may remain valid for multiple deposits, others (especially for altcoins) can change after use. Always generate a new address through OKX for each transaction.
Q5: What happens if I use the wrong network?
Using an incompatible network (e.g., sending ERC-20 USDT via BEP-2) often results in irreversible loss. OKX supports multiple networks per asset—always verify both sending and receiving networks match exactly.
Q6: How long does it take for deposits to appear?
Processing time depends on blockchain congestion and confirmation requirements. Most deposits reflect within minutes, but high traffic periods may extend this to an hour or more.
Best Practices for Secure and Successful Deposits
To protect your assets and ensure smooth transactions:
- ✅ Always verify the deposit address and tag/memo using copy-paste—not manual entry.
- ✅ Confirm the correct network on both sending and receiving ends.
- ✅ Start with a small test transaction when using a new coin or network.
- ✅ Enable two-factor authentication (2FA) on your OKX account for added security.
- ✅ Bookmark the official OKX site to avoid phishing scams.
👉 Start depositing with confidence—experience industry-leading security and real-time support.
Final Thoughts
Knowing where to find your deposit address and whether a tag or memo is required is fundamental to safe crypto management. Whether you're using the OKX mobile app or website, the process is straightforward—just follow the steps outlined above and pay close attention to network compatibility and additional identifiers.
By integrating strong security habits and leveraging OKX’s user-friendly tools, you can minimize risks and focus on growing your digital wealth with confidence. Remember: accuracy today prevents losses tomorrow.