If you're using Phantom Wallet, you likely appreciate its sleek design and seamless integration with Solana-based assets. But what happens when you send Ethereum (ETH) to your Phantom Wallet and it doesn’t appear? You’re not alone — many users encounter this issue, especially when transferring from wallets like MetaMask or exchanges.
Phantom Wallet was originally built for the Solana blockchain, which means its support for Ethereum and other EVM-compatible networks like Polygon (MATIC) is secondary. While it does support ETH and MATIC, differences in blockchain architecture can cause delays or confusion when receiving tokens.
In this guide, we’ll walk through why ETH might not show up in your Phantom Wallet, how to correctly deposit ETH, MATIC, and SOL, and most importantly — practical steps to fix the problem fast.
How to Deposit ETH, MATIC, and SOL in Phantom Wallet
Depositing multiple tokens into Phantom Wallet is straightforward — as long as you use the correct address for each network. Let’s break it down step by step.
Step 1: Open Your Phantom Wallet
Whether you're on desktop (browser extension) or mobile app, ensure your wallet is unlocked and accessible. This is your starting point for all transactions.
Step 2: Find Your Wallet Address for Each Network
Each blockchain uses a unique address format. Sending ETH to a Solana address will result in a lost transaction.
- For SOL (Solana): Your Solana address appears at the top of the main screen. Click it to copy or scan the QR code.
- For ETH (Ethereum): Navigate to the "Assets" tab → “Add Token” → select Ethereum (ETH). Your ETH address will display — copy it carefully.
- For MATIC (Polygon): Follow the same process as ETH. Select Polygon (MATIC) under “Add Token” to reveal your MATIC-compatible address.
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Step 3: Send Tokens from Another Wallet or Exchange
Now that you have the correct receiving address:
- Log in to your sending wallet (e.g., MetaMask for ETH, Binance for MATIC).
- Paste the corresponding Phantom Wallet address.
- Enter the amount.
Confirm the transaction and pay required gas fees:
- Ethereum: gas paid in ETH
- Polygon: gas paid in MATIC
- Solana: gas paid in SOL
Transactions are processed on their respective blockchains and should reflect in Phantom once confirmed.
Step 4: Check Your Balance
After sending, allow time for confirmation. Blockchains like Ethereum can experience congestion, delaying visibility. Refresh your Phantom Wallet or wait a few minutes before checking again.
Why Is My ETH Not Showing Up in Phantom Wallet?
Even if you followed the steps correctly, ETH may not appear immediately. Here are the most common reasons:
1. Blockchain Differences
Solana and Ethereum operate on entirely different architectures. Phantom prioritizes Solana, so Ethereum transactions may not auto-sync instantly. Think of it like using a USB-C port for a USB-A device — they’re related, but need an adapter.
2. Wrong Network or Address
Sending ETH to a Solana address is one of the most frequent mistakes. These addresses look similar but are incompatible. Always verify:
- You’re sending ETH to an Ethereum address
- The network in your sending wallet matches the destination
A mismatch means your funds could be unrecoverable.
3. Transaction Delays Due to Congestion
Ethereum’s network can get busy during peak times. High traffic increases gas fees and slows confirmations. If your transaction is pending, it’s likely just waiting in line.
4. ETH Not Manually Added in Phantom
Even if you own ETH, Phantom won’t display it unless you’ve manually added the token. If you only see SOL by default, ETH might be hidden until explicitly enabled.
5. Using an Outdated App Version
Older versions of Phantom may lack full Ethereum compatibility or contain bugs affecting balance visibility. Keeping your app updated ensures optimal performance.
How to Fix ETH Not Showing Up in Phantom Wallet
Let’s resolve the issue with clear, actionable steps.
1. Check Transaction Status on Etherscan
Go to Etherscan.io, paste your transaction ID (TXID), and check its status:
- Pending: Still processing — wait longer.
- Confirmed: Success! Move to next troubleshooting step.
- Failed: Transaction failed due to low gas or error.
If confirmed but not visible in Phantom, continue below.
2. Manually Add ETH to Your Phantom Wallet
Sometimes, the fix is simple:
- Open Phantom → Go to “Assets”
- Tap “Add Token”
- Select Ethereum (ETH)
- Confirm — your balance should refresh and display ETH
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3. Verify You Used the Correct Network
Ensure:
- Your sending wallet (e.g., MetaMask) was set to Ethereum Mainnet
- The recipient address came from Phantom’s ETH section, not SOL
Sending ETH to a Solana address results in permanent loss — always double-check.
4. Update Phantom Wallet
Visit:
- Chrome Web Store (desktop)
- App Store or Google Play (mobile)
Install any available updates. Developers frequently release patches for connectivity and display issues.
5. Consider Using a Dedicated Ethereum Wallet
If you regularly interact with Ethereum dApps or DeFi platforms, consider using MetaMask or another Ethereum-first wallet. While Phantom supports ETH, it's optimized for Solana — so switching may prevent future hiccups.
6. Contact Phantom Support
If nothing works:
- Reach out via Phantom’s official support portal
- Provide your TXID and screenshots
- Their team can investigate backend syncing issues
Frequently Asked Questions
Q: Why isn’t my ETH showing up even after hours?
A: If the transaction is confirmed on Etherscan but missing in Phantom, try manually adding ETH under “Add Token.” Also verify you sent it to the correct Ethereum address.
Q: Can I recover ETH sent to a Solana address?
A: Unfortunately, no. Addresses are blockchain-specific. Sending ETH to a Solana address typically results in permanent loss.
Q: Does Phantom support ERC-20 tokens?
A: Yes — once you add Ethereum (ETH), you can also manually add popular ERC-20 tokens like USDC or DAI using their contract addresses.
Q: How long should I wait for ETH to appear?
A: Most transactions confirm within 1–15 minutes. During congestion, it may take over an hour. Always check Etherscan first.
Q: Can I swap between SOL and ETH directly in Phantom?
A: Phantom offers built-in swaps via integrated DEXs, allowing cross-chain trades between SOL, ETH, MATIC, and more — subject to network availability.
Q: Is it safe to send ETH from exchanges like Binance to Phantom?
A: Yes — as long as you select Ethereum network (ERC-20) when withdrawing and paste your correct Phantom ETH address.
Final Thoughts
Seeing "ETH not showing up" in Phantom Wallet can be stressful, but in most cases, the solution is simple: verify the network, check Etherscan, manually add the token, or update your app.
Phantom excels with Solana but handles Ethereum with some limitations. For heavy Ethereum users, pairing Phantom with a dedicated Ethereum wallet like MetaMask gives you the best of both worlds.
Always remember: blockchain transactions are irreversible. Double-check addresses and networks before confirming any transfer.
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