Making a deposit to your OKX account is a simple and secure process when you follow the right steps. Whether you're new to cryptocurrency or an experienced user, this guide will walk you through how to deposit crypto into your OKX wallet using the mobile app. We'll cover everything from navigating the interface to avoiding common mistakes that could result in lost funds.
👉 Discover how easy it is to start depositing crypto on a trusted platform.
Accessing the Deposit Page
There are two convenient ways to access the deposit feature within the OKX mobile app:
- Open the OKX app and tap on Deposit directly from the homepage.
- Alternatively, go to Assets, then select Deposit.
Both paths lead to the same secure deposit interface, giving you flexibility based on your preferred navigation style.
Once you're on the deposit page, you’ll be ready to proceed with choosing your cryptocurrency and network.
Select Your Cryptocurrency and Deposit Network
After entering the deposit section:
- Choose the cryptocurrency you wish to deposit (e.g., Bitcoin, Ethereum, USDT).
- Next, select the deposit network (also known as the blockchain or transfer protocol).
It’s crucial that the network you choose on OKX matches exactly with the one supported by the exchange or wallet you're sending funds from. Mismatched networks are one of the most common causes of failed deposits and irreversible asset loss.
For example:
- If you're sending USDT from another platform, ensure both sides use ERC-20, TRC-20, or another matching standard.
- Sending via the wrong network—like using BEP-2 instead of BEP-20—can result in permanent loss of funds.
👉 Learn how to safely choose the correct network for your crypto deposit.
View and Use Your Deposit Address
Once you’ve selected your crypto and network:
- OKX automatically generates your unique deposit address.
- A QR code is also generated for quick scanning.
You now have two options to complete your transfer:
- Tap Copy to copy the deposit address and paste it into your sending wallet or exchange.
- Use your sending platform’s camera feature to scan the QR code displayed on your OKX app.
This ensures accuracy and reduces the risk of manual input errors, which can be costly in crypto transactions.
Share Deposit Details with Others (Optional)
Need someone else to send crypto to your OKX account? You can easily share your deposit information:
- Tap Share Deposit Details on the deposit confirmation screen.
- This allows you to send your address and network info via messaging apps, email, or social media.
This feature is helpful for receiving funds from family, friends, or business partners without having to manually relay sensitive information.
Important Safety Notes Before You Deposit
Before confirming any transaction, keep these critical points in mind:
- ✅ Match the cryptocurrency and network exactly. Sending BTC on a Bitcoin network is safe—but sending it on any other chain will result in total loss.
- ⚠️ Check minimum deposit amounts. Deposits below the required threshold won’t be credited. These values vary by asset and are clearly listed on the deposit page.
- 🔐 Confirm required confirmations. Different blockchains require different numbers of confirmations before a deposit appears in your account. For example, Bitcoin typically requires six.
- 📄 Check contract addresses. For certain tokens (like USDT or LINK), you can verify the official smart contract address directly on the deposit page for added security.
Handling Cryptocurrencies That Require a Memo or Tag
Some digital assets—such as XRP, XLM, EOS, or NANO—require more than just a wallet address. They also need a tag or memo (often a numeric or alphanumeric identifier) to route funds correctly.
What Happens If You Forget the Memo?
If you send funds without including the correct memo:
- The transaction may not be processed.
- Your funds could become stuck or lost.
- Recovery requires manual intervention and is not guaranteed.
How to Deposit with a Memo:
On the deposit screen, after selecting your cryptocurrency, OKX will display both:
- The deposit address
- A required memo/tag
When initiating the withdrawal from your sending platform:
- Enter both the address and the memo exactly as shown.
- Double-check both fields before confirming.
Never assume a memo isn’t needed—always check OKX’s instructions for your chosen asset.
👉 See which cryptocurrencies require memos and how to use them correctly.
Frequently Asked Questions (FAQ)
Q: How long does a crypto deposit take on OKX?
A: Processing time depends on the blockchain’s congestion and confirmation requirements. Most deposits appear within 10–30 minutes. High-traffic periods may delay confirmations, especially on Ethereum or Bitcoin networks.
Q: Are there fees for depositing crypto on OKX?
A: No. OKX does not charge fees for incoming crypto deposits. However, you may need to pay network (miner/gas) fees to the blockchain when sending from another wallet or exchange.
Q: Can I cancel a deposit after it’s been sent?
A: No. Blockchain transactions are irreversible once broadcasted. Always double-check the address, network, and amount before sending.
Q: Why hasn’t my deposit arrived yet?
A: First, verify that:
- The network matches on both ends.
- You’ve met the minimum deposit amount.
- Enough confirmations have been completed.
If everything checks out but funds still haven’t appeared, contact OKX support with your transaction ID (TXID).
Q: Is it safe to share my deposit address?
A: Yes—your deposit address is designed for receiving funds and can be shared safely. However, never share private keys, seed phrases, or 2FA codes.
Q: Can I reuse my deposit address?
A: Yes. OKX uses persistent deposit addresses for most cryptocurrencies, meaning you can use the same address multiple times. However, some privacy-focused coins may generate new addresses automatically.
Final Tips for a Smooth Deposit Experience
To ensure fast, secure deposits every time:
- Always test with a small amount first—especially when using a new sending platform.
- Bookmark this guide or save screenshots of correct network settings for future reference.
- Enable email/SMS notifications in your OKX app to get alerts when deposits arrive.
- Regularly review OKX’s official help center for updates on supported networks and minimums.
By following these best practices, you’ll minimize risks and make full use of OKX’s reliable infrastructure for managing your digital assets.
Remember: Security starts with you. Taking a few extra seconds to verify details can protect your investments from avoidable losses.
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